Collection of Information

Franklin International will only collect personally identifiable information (such as name, title, company name, address, telephone number or e-mail address) that you voluntarily provide through our Web site or e-mail correspondence. In addition, we may collect general information anonymously that will improve our Web site to better meet your information needs. This information includes type of browser, operating system, IP address, the files you request and the domain name in which you request information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. We do not link IP addresses to any personally identifiable information.

Franklin International may conduct from time to time various contests, sweepstakes or surveys on its Web site and/or its affiliates’ web sites. When you enter a contest or sweepstakes or participate in a survey, we may collect the following categories of information: name, address, e-mail address and telephone number.

Use of Information

Franklin International does not sell or disclose your personal information to anyone except as described in this privacy policy. We may collect personally identifiable information for the following reasons, 1) to e-mail users with updates and news, 2) to respond to an inquiry or send out product information, 3) to track orders placed with Franklin or 4) to provide access to specialized areas of our Web site.

Personal information you provide to us is stored on our Web server, which has access restricted to authorized personnel. While we implement the foregoing security measures, you should be aware that 100% security is not always possible.

When you enter a contest or sweepstakes or participate in a survey, we may use the information you provide to send you information about our products, services or events via e-mail and regular postal mail.

We may use third parties to help us provide certain services to you such as monitoring site activity, conducting surveys, maintaining our database, administering e-mails, and administering drawings or contests. Such third parties shall be obligated to use and disclose such information solely as necessary to perform such services.

If you have submitted personal information to Franklin International and would like it removed or modified, please contact our webmaster. Or at the postal address listed below. We will use reasonable efforts to comply with your request.

Public Forums

Franklin International may make a bulletin board system available for the users to share tips and techniques. Please remember that any information disclosed in this area becomes publicly available. You should exercise caution when deciding to disclose your personal information.

Children and Parents

To comply with the Children's Online Privacy Protection Act of 1998, Franklin International does not knowingly collect or maintain information provided by children under the age of 13.

If your child has provided personally identifiable information, you should contact our webmaster, or at the postal address listed below to remove or modify such information.

A Note About Cookies

At certain points in your visit to a Franklin International site, the Franklin International server may send back a "cookie" file to your computer. A cookie file can contain information such as a user ID that the site uses to track the pages that you’ve visited. Generally, your Web browser will prompt you to accept this file unless you have set your browser preferences to accept all cookies automatically. Some parts of the Franklin International Web site will use cookies to track user traffic patterns. This will assist us in ensuring the effectiveness of our information and to better meet your needs. With most internet browsers, you can erase cookies from your hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or Help screen to learn more about these functions. You do not have to accept cookies to use and enjoy the Franklin International Web site.

Other Notes of Interest

  • The Franklin International Web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content and privacy policies of those sites.
  • It may be necessary to release your personally identifiable information. This will occur only if required by law, for example, to comply with valid legal process such as a search warrant, subpoena, or court order.
  • Remember, if you wish your personal information to be removed or modified at any time, please contact our webmaster, or at the postal address listed below. We will use reasonable efforts to comply with your request.
  • You can contact us by mail using the address below:
    Franklin International, ATTENTION Internet Privacy, 2020 Bruck Street, Columbus, Ohio 43207